Rules

Balance of accounts are payable on arrival. Payment must be made for the full-time booked.

Refunds for early departure are at the management's discretion. Refunds will only be considered in exceptional circumstances. 

Campervans and caravans must have an electrical warrant of fitness and comply with NZS3001:2008 and LPG Standard (NZS 5428:2006). All campervans and caravans must have their own wastewater container.

Chemical toilets must be emptied in dump stations. For tents, electricity can only be connected through an approved isolating transformer or RCD Safety Switch.

No cooking of strong aromatic/smelling foods within cabins or units.

Additional cleaning charges may apply.

Charging Fee
A fee of $20 per charging session will be applied to guests who charge their EVs from their rooms.

Visibility and Safety
Guests must ensure that the charging corda is clearly visible when running from the window to the vehicle. High-visibility items (e.g. reflective tape, cones, flag) must be used to mark the cord and prevent tripping hazards. Charging cords should not obstruct walkways or create unsafe conditions for other guests.

Guest Responsibility
Guests are fully responsible for any damage to property or injury resulting from the use of their EV charging equipment. The property is not liable for any damage to the guest’s vehicle or charging equipment.

Compliance with Regulations
Guests must comply with all local regulations and guidelines regarding EV charging. Only certified and properly maintained charging equipment should be used.

Notification
Guests must inform the reception before starting to charge their EVs. If in the event that guest does not have a high-visibility item, staff may be able to provide an item for an additional cost of $5.00 which must be returned when finished.

Prohibited Actions
Charging from unauthorised outlets or tampering with property electrical setup is strictly prohibited. Any violation of this policy may result in additional charges or eviction from the property.

Safe Charging Practices
Although charging station safety features reduce the risk of a mishap during the charging operation, they are heavy-duty electrical appliances and safe practices should always be followed:

• Read and follow the instructions provided with your vehicle and by the accommodation property.
• Ensure your hands are dry and do not touch the metal terminals on the connection points.
• Do not use the charging station when the socket outlet is wet or during a thunderstorm.
• Do not attempt to use the charging station to charge anything other than an electric vehicle.
• Do not use a charging station that is damaged or modified, and do not attempt to charge a damaged battery.
• Inspect the cables and plugs before using them.
• Do not use cables that are worn, frayed, split or have exposed wires.
• Do not use plugs that are cracked, crushed or have some other damage.
• Take good care of your charging cable. Park close enough to the charging station so that you do not over-extend the cable.
• If you have any doubts about whether it is safe to use the charging station, contact the Property Staff.

By following this policy, we aim to provide a safe and convenient EV charging experience for all our guests while maintaining the safety and integrity of our holiday park.

One vehicle is to be parked on its own site only. Parking is not allowed on driveways.

Boat parking (and other trailer parking) is subject to availability and only in areas as advised by staff. 

Not admitted – unless pre-arranged with management. 

No pets within park buildings at any time. 

Visitors must sign in at reception.   Your visitors are your responsibility and should depart by 10 pm. Visitors’ vehicles are to be left outside the park or in the visitor's car park. 

Any charge for visitors, if not paid, will be your responsibility. We ask for your co-operation so that your stay and the stay of other guests can be enjoyable.